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Owners
The price is right? How to know if you're competitive
In a growing market there is also increasing competition. If there are many apartments advertised in a destination, the value of bookings changes: there will be increasingly more owners interested in increasing their number of bookings, and this often leads to price declines and / or specific offers, especially in periods of low occupancy. The economic situation in recent years does not help either: more and more customers are choosing a property or even a destination for their attractive prices. To be more competitive, you must review how the apartment is ranked in the market and look into how you could improve your visibility. On Only-apartments as well as on other sites, it is possible to sort the results by price: is the fastest way to see how an apartment is ranked. While deciding your pricing, you must consider the following factors: – Number of rooms – Capacity of apartment – Location – Proximity to public transport – Services offered – Availability Deciding which prices to set in a given period of time is the result of the comparison of the above with other apartments in the same destination. Apply discounts or raise the price of your apartment On our extranet it is possible to add many offers. For periods of low occupancy or to fill gaps in a short period of time, you can use discounts and, above all, Last-minute deals. But it is important to note that prices do not necessarily have to be lowered at all times: an owner has to know what the peak seasons are and if there are special events in their destination....How can I improve my sales?
the apartment rentals market for tourists is at its peak . Many owners decide to publish their apartments on websites specialised in Holiday rentals and the number of customers keeps growing: In fact, the tourist apartment sector is the fastest growing sector in the international tourism business. Without a doubt, the more customers, the better for the owners. However, there is an obstacle to face: the number of competitors is growing and getting clients is becoming more difficult. What can you do in order to be able to sell in a market that has become so competitive? At Only-apartments we can help you. In the following paragraph, we will analyse four simple steps that will help you improve both the ranking of your apartment and the number of views and bookings you receive. – The price is right? How to know if you’re competitive – Update your calendar and improve your rankings – Comments are a key decision-making factor – An image is worth a thousand...Improve your sales on Only-apartments!
Reaching a higher number of customers and considerably improving your sales is easier than it appears to be. It is like planting a tree: in order to reap the fruits you need to give it a lot of care and wait for the sun and the rain to show their goodness. The same happen with your apartment. Give it enough attention and you will obtain more visibility and more bookings: – Revise your pictures – Control your prices – Update your calendar – Take every comment into account With these four steps you will see your bookings increasing and your property becoming one of the most outstanding on our website. Click on the following link and find out: How can I improve my sales?...FAQ’s
I want to publish my property in Only-apartments. What are the conditions?
Working with Only-apartments has no cost for the property owner. Our commission is always added to the price that you indicate for your property. Besides, you do not have to be exclusively working with our company: you will have a calendar where you will manage the availability of your property.
You must know that we do not work “on request” (by demand) and for this reason it is vital to always maintain the calendar updated, as reservations are direct reservations and you should accept them all: at the moment you start to advertise your property in Only-apartments you should maintain your calendar and prices updated and block any dates that are not available (if you use other calendars or Channel Manager, we provide the tools to synchronize the calendar you use to our calendar).
We normally receive reservations for short-term stays (days or weeks), rarely for a month, therefore it takes one person to take care of the check-ins and cleanings. We do not offer these services, but depending on the town perhaps we can refer you to another company or person to do so.
If you are interested in publishing your property in Only-apartments, please access the page for property owners and create a new account to be able to enlist your property. If you have any doubts about the conditions for cooperation, you can write us at property@only-apartments.com.
Do I have to accept all reservations of Only-apartments?
Yes. In Only-apartments we work with a system of direct bookings, with no requests. We do it like this because with the years of experience we have found it beneficial for the customer (who does not have to make a request to obtain a property) and the property owner (who avoids exchanging emails and knows that when he or she receives a reservation, it is confirmed). This way, we avoid frustrations on both sides.
This system is very beneficial for everyone. But we have noticed that the most important complaint from our customers comes precisely when they make a reservation that has been subsequently canceled by the property owner. A cancellation has a huge management and reputational cost.
In case you do not accept a reservation, you should take a look at our Overbookings Policy.
What happens if I do not accept a reservation?
As property owner in Only-apartments, you can’t cancel any reservations. In case you decided not to accept a reservation from Only-apartments, you should immediately get in contact with us sending an email at info@only-apartments.com or calling by telephone. In any case, you must not get in contact with the customer. These are the consequences of not accepting a reservation (also specified in our Overbookings policy):
- Once an owner advises us that they are not accepting the booking, Only-apartments will temporarily remove their apartment/s and will look for alternative accommodation for the client. The owner must pay 100 Euros to cover the cost of administration, by providing us with his or her card details.
- If the owner helps Only-apartments to find alternative accommodation for the client and they accept it, the amount to pay will be 50 Euros only. However, if the client does not accept any of the alternatives suggested, the full 100 Euros will be payable by the owner, and Only-apartments will refund the reservation fee to the client
- If the owner gets in touch with the client and not with Only-apartments, he or she will be in breach of this policy and will face a penalty of 100 Euros.
- In any case, not accepting a reservation will result in the owners’ apartments being penalized in terms of their position in Only-apartments’ search results, whereas regularly updating the calendar will result in them being rewarded
- When the owner has paid the corresponding fee, Only-apartments will publish their apartment once more
In the event of not accepting a reservation or cancelling a booking a second time, Only-apartmentsreserves the right to remove an apartment indefinitely and all those associated with the owner. If the reason for not accepting a reservation is due to major incident, and evidence is provided of this (building works, fire, etc.), Only-apartments will review the case carefully and the owner may be exempt from any penalty. Only-apartments reserves the right to terminate its association with an owner at any time, requiring in any case that any pending bookings are fulfilled.
I have a question on a reservation I have received. What do I do?
If you have any doubts on any reservations received, write us at info@only-apartments.com.
I need to modify the information of my property
You can modify the information, the conditions, or the status of your property directly from your extranet. If you need our help, you can write us at property@only-apartments.com.
What does the rent amount include?
The rent amount, in other words the total amount that the client needs to pay directly to the owner, needs to include the VAT, if applicable. This means that this tax cannot be charged separately should the client ask for an invoice.
In the event that there are other taxes or expenses that apply (e.g. the tourist tax or supplies), these must be specified in the conditions of the apartment. Otherwise, they cannot be charged to the client.