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Comments are a key decision-making factor: how to make them work for you

Of course, price is one of the most important criteria when deciding which apartment to book. But the rise of social networking and user participation on the Internet means that, increasingly, customer decision becomes influenced by the comments left by other users.

At Only-apartments, when a client leaves one of our apartments, we send them an email asking them to leave us a comment about their stay. The customer answers the questionnaire at their discretion and all comments we receive are 100% authentic and are reviewed by our Quality Department.

We recommend that as an owner, you remember to ask tenants to fill out our questionnaire for your apartment: the more comments you have on your flat, the more reliable you will seem to users when selecting an apartment.

We found that the relationship between the number of reviews and the number of bookings is directly proportional. Encourage them to comment!

If you have any questions, please contact Only-apartments through property@only-apartments.com and we’ll help in any way we can.

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